My characters were transformed

The SMS doesn't carry just any character.

All troubleshooting

An SMS doesn't use Unicode by default but a reduced alphabet, set in 1988 by the GSM standard. Characters that don't appear in it must therefore be converted, substituted or erased, which explains why a message sometimes arrives different from what you entered.

The causes, from the most common to the rarest

  1. 1

    Accents become plain letters

    To keep the message in GSM-7 and preserve the 160-character limit, accented letters outside the alphabet are brought back to their unaccented version.

  2. 2

    Emojis are erased

    An emoji would switch the whole message to UCS-2 and bring the limit down to 70 characters: it is therefore removed before departure.

  3. 3

    Typographic punctuation is converted

    Curly quotation marks and long dashes, typical of a copy-paste from a word processor, are brought back to their simple equivalents.

  4. 4

    Some characters take up two spaces

    The signs ^ { } \ [ ~ ] | as well as the EUR symbol exist in GSM-7 but count double, which reduces the available length accordingly.

Steps to follow

  1. 1

    Anticipate thanks to the counter

    The character counter highlights risky characters before sending and announces the encoding that will be applied.

  2. 2

    Write directly in the form

    A copy-paste from a word processor imports typographic quotation marks and dashes that will be converted.

  3. 3

    Translate emojis into words

    The meaning stays the same, and the message keeps its 160 characters instead of dropping to 70.

  4. 4

    Re-read the converted version

    The form shows exactly what will go out: it's that very text the recipient will see.

Frequently asked questions

Do all French accents disappear?

No: accented e, e, a, u, c and o belong to the GSM-7 alphabet and are preserved; the other accented letters are absent from it.

Can I force sending in Unicode?

No. This service always converts to GSM-7 in order to keep the 160-character limit and a send that fits in a single message.

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